Privacy Policy
This privacy policy is for this website [www.carbonreduction.eu] and served by [Carbonreduction.eu] and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to
kim@carbonreduction.eu or by writing to Carbonreduction.eu, York Ecobusiness Centre, Clifton Moor, York, YO30 4QR, UK. Alternatively, you can contact us at
0800 612 7882.
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Who are we?
Carbonreduction.eu is a business operated by Kim Williams, a sole trader. You can write to him at the address given above.
How do we collect information from you?
We collect information from you when you purchase our services, products, or express an interest in our activities at a conference or trade show. We also collect information when you submit the contact form or subscribe to our newsletter on our website.
When collecting your information via the above methods, we add your information to our database (to receive newsletters and activity updates) as we deem that you have a legitimate interest in our activities.
We do not automatically add your details to our marketing mailing list. You must provide explicit consent by ticking the relevant tick-box when signing-up to subscribe to our newsletter on our website.
What type of information is collected from you?
The personal information we collect might include your name, company role, company name, company address, email address and telephone number. When submitting online forms the computer IP address is also collected.
If you pay for a service or activity via BACS or cheque, we will also collect your payment information. If you charge us for a product or service, we will collect details of how you receive payment. See below for details of how we collect and store financial information.
How do we manage financial information?
Payments to us
If you pay us directly, then your bank account details (account name, sort code and account number) will be stored by our bank, currently Santander UK plc, who have secure and encrypted processing methods, as explained here:
Payments by us
If you invoice us directly, then your bank account details (account name, sort code and account number) will be stored in our accounts system, which is only accessible by the owner and finance personnel at Carbonreduction.eu. This information is stored locally on our computer system in an encrypted form. We will store this information for at least six years, as required by current legislation.
How is your information used?
We may use your information to send you communications about our latest news, events, research and campaign updates.
If you are one of our customers we may email you to process your order/renewal. By becoming a customer you agree to receive non-marketing emails from us in order to manage your account as stated in our terms and conditions.
We review how long we keep your personal information on a regular basis.
Who has access to your information?
Your information is stored on a secure database managed by Carbonreduction.eu. Your information will only be used for the purposes of Carbonreduction.eu.
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We may send you information about activities by third parties where we deem this to be of specific interest.
Your choices
You can choose whether you wish to receive information from us. If you do not want to receive communications from us, then you can unsubscribe from our mailing list at any time by clicking on the ‘Unsubscribe’ link on the bottom of any of our mailings.
When you unsubscribe, your details will be deleted from Carbonreduction.eu’s database.
Your details will still be stored on our Mailchimp mailing lists, so that they can record your mailing preferences in order to prevent future mailings. See Mailchimp’s privacy policy here:
https://mailchimp.com/legal/privacy/
and security information here:
To unsubscribe, you can also email us at
kim@carbonreduction.eu or by writing to Carbonreduction.eu at the address given above.
How you can access and update your information
We want to make sure that the information we have is correct and up to date. You have the right to ask for a copy of the information Carbonreduction.eu holds about you.
If you would like to update your information or request a copy of the information we have stored about you, please email us at
kim@carbonreduction.eu or by writing to Carbonreduction.eu at the address given above.
Security
Your information is stored on a secure, encrypted and password-protected database managed locally by Carbonreduction.eu. If and when any of your personal details, for example your name and email address, are transmitted over the internet, this will normally be using an encrypted VPN (Virtual Private Network) connection and/or SSL (Secure Socket Layer) protocol, which is the standard encryption method employed by most Internet users such as banks, financial institutions, etc. However, whilst we exercise this care, it should be realised that no form communication can ever be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we use our best efforts to ensure its security on our systems.
Cookie Policy
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
The cookies in use to deliver Google Analytics service are described in the table below.