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Privacy & Cookie Policy

Privacy Policy
This privacy policy is for this website [] and served by [] and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to or by writing to, York Ecobusiness Centre, Clifton Moor, York, YO30 4QR, UK. Alternatively, you can contact us at 0800 612 7882.

The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Who are we? is a business operated by Kim Williams, a sole trader. You can write to him at the address given above.

How do we collect information from you?
We collect information from you when you purchase our services, products, or express an interest in our activities at a conference or trade show. We also collect information when you submit the contact form or subscribe to our newsletter on our website.
When collecting your information via the above methods, we add your information to our database (to receive newsletters and activity updates) as we deem that you have a legitimate interest in our activities.
We do not automatically add your details to our marketing mailing list. You must provide explicit consent by ticking the relevant tick-box when signing-up to subscribe to our newsletter on our website.

What type of information is collected from you?
The personal information we collect might include your name, company role, company name, company address, email address and telephone number. When submitting online forms the computer IP address is also collected.
If you pay for a service or activity via BACS or cheque, we will also collect your payment information. If you charge us for a product or service, we will collect details of how you receive payment. See below for details of how we collect and store financial information.

How do we manage financial information?
Payments to us
If you pay us directly, then your bank account details (account name, sort code and account number) will be stored by our bank, currently Santander UK plc, who have secure and encrypted processing methods, as explained here:
Payments by us
If you invoice us directly, then your bank account details (account name, sort code and account number) will be stored in our accounts system, which is only accessible by the owner and finance personnel at This information is stored locally on our computer system in an encrypted form. We will store this information for at least six years, as required by current legislation.

How is your information used?
We may use your information to send you communications about our latest news, events, research and campaign updates.
If you are one of our customers we may email you to process your order/renewal. By becoming a customer you agree to receive non-marketing emails from us in order to manage your account as stated in our terms and conditions.
We review how long we keep your personal information on a regular basis.

Who has access to your information?
Your information is stored on a secure database managed by Your information will only be used for the purposes of
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We may send you information about activities by third parties where we deem this to be of specific interest.

Your choices
You can choose whether you wish to receive information from us. If you do not want to receive communications from us, then you can unsubscribe from our mailing list at any time by clicking on the ‘Unsubscribe’ link on the bottom of any of our mailings.
When you unsubscribe, your details will be deleted from’s database.
Your details will still be stored on our Mailchimp mailing lists, so that they can record your mailing preferences in order to prevent future mailings. See Mailchimp’s privacy policy here:
and security information here:
To unsubscribe, you can also email us at or by writing to at the address given above.

How you can access and update your information
We want to make sure that the information we have is correct and up to date. You have the right to ask for a copy of the information holds about you.
If you would like to update your information or request a copy of the information we have stored about you, please email us at or by writing to at the address given above.

Your information is stored on a secure, encrypted and password-protected database managed locally by If and when any of your personal details, for example your name and email address, are transmitted over the internet, this will normally be using an encrypted VPN (Virtual Private Network) connection and/or SSL (Secure Socket Layer) protocol, which is the standard encryption method employed by most Internet users such as banks, financial institutions, etc. However, whilst we exercise this care, it should be realised that no form communication can ever be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we use our best efforts to ensure its security on our systems.

Cookie Policy
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
The cookies in use to deliver Google Analytics service are described in the table below.

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.
For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience. 

Disabling Cookies
If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).
Apple Safari
Google Chrome
Internet Explorer
Mozilla Firefox

Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation [2016] and Data Protection Act [2018]. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; or Kings Trains Models.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example:
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information
General Data Protection Regulation 2016
Data Protection Act 2018
Privacy and Electronic Communications Regulations 2003
Privacy and Electronic Communications Regulations 2003 – The Guide
Twitter Privacy Policy
Facebook Privacy Policy
Google Privacy Policy
Mailchimp Privacy Policy

Are you aged 16 or under?
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please ask your parent/guardian’s permission beforehand whenever you provide us with personal information.
Review of this Privacy Policy
We keep this Privacy Policy under regular review. This Policy was last updated in May 2018.